SmartStop Self-Storage - Oshawa

Staff are so friendly and helpful. They were very accommodating for all of our moving and storage needs. Went above and beyond to make our transition as smooth and easy as possible. Would very much recommend this company for your storage needs. Great prices. Bright, clean and secure units. 5 STARS!

Great prices, location and units. Customer service is amazing. And Nicole, the manager is even more so. Allowing me to use the elevator on service at the end of the day was a massive plus. I highly recommend this location for your storage needs.

I happened to find this place right when it opened, and it was by far the best price for the unit size I needed. The customer service is excellent and friendly (both in booking the unit, where they were able to give me a great deal, as well as during my time using it). Nicole and Mac were super friendly and accommodating, giving me a very accessible unit from the front doors, and answered all of my questions no matter how small. I would definitely recommend this place to anyone looking for a storage unit! One thing to note: Their units use a specific type of lock, that I'm not sure how easily could be used on other things (once you're done with the storage unit). You have to buy it to use it on your unit, but I would've preferred the option to rent the lock and give it back as opposed to buying it and not having any use for it. Otherwise, great all around!

I just wanna say the manager here on duty is a 1 in a quadrillion type of human ,not only the she go above and beyond ,I was going through a lot and the perceptiveness and the empathy she showed me is one that I would never forget . I don’t know her name unfortunately which is my greatest regret,she’s petite,average height and blonde but she’s an angel ,you know one of those miracles that occur and defy reality. From here on out ,I’m a lifetime customer. She’s a psychic too she can predict your needs before you’re even aware of them . Great Job you guys. No greater humanity than making an effort to make a fellow human’ day better.

Nicole was beyond amazing! Some of the best customer service I have seen in a long time. So friendly and personable 😊 The units are a great size and some of the most competitive pricing. Would highly recommend!